Tag Archives: What hotel guest’s want – Ability to Connect their Devices
Digital technology has become integral to the 21st-century hotel experience. In particular, more and more hotels are investing in messaging platforms, voice assistants, and in-room tablets to enhance in-room guest communication. The benefits of these technologies are undoubted, but some … Continue reading
In the age of convenience, self-service kiosks have become commonplace in fast food restaurants, retail outlets, international airports, and increasingly at hotels. The hospitality industry prides itself on providing personal service, so it’s understandable that some hoteliers believe installing self-service … Continue reading
The robotic revolution in the hospitality industry just seems to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke … Continue reading
The past year has seen a number of exciting technology trends and developments that promise to have a major impact on the hospitality industry. Here are five of the most significant technologies that hoteliers should know about. 1. Voice Assistants … Continue reading
Digital age technology has revolutionised the way we talk to each other. Messaging apps and social media give us the ability to chat, make plans and organize our lives in a fast and effortless way. Yet for some reason, much … Continue reading
It’s no secret that scheduled TV programming is in sharp decline. Viewers no longer want to wait a week to catch their favourite TV show. They want to watch it at a time and place that suits them. The rise … Continue reading
The popularity of Airbnb with Millennials has been well-documented, causing the hotel industry to rethink how it appeals to this travel-loving generation.
Today, hotel brands are finding new ways to lure back this demographic, from focusing on localised design to providing unique, authentic experiences.
In addition, a number of chains have started investing more heavily in technology and digital connectivity – desirable features intended to win the hearts of younger travellers.
The following list represents 5 technological trends that hotels are embracing to cater to this tech-savvy generation. Continue reading
With guests bringing their own gadgets the job of in room technology has changed. It’s now about allowing guests to integrate or connect their devices. They have spent time and money loading their ‘life’ onto their devices and they know how they work. They will want to them during their stay, just as they do at home and at the office. The key for hotels is to provide them with the infrastructure to achieve this. Continue reading